The third edition of this highly successful case book has been expanded and updated to reflect the increasing reliance upon comprehensive case material in the teaching of operations management. The text begins with an introduction to analysing operations management cases. Each of the subsequent parts deals with a key area of operations management and begins with an expanded introduction, allowing the book to serve as a stand alone text for introductory operations management courses. Features:

• Structure of the case book reflects that of the companion text, Operations Management, third edition, by Slack, Chambers and Johnston
• Contains over 50 cases. Includes coverage of new areas such as: operations strategy, interactive design, simultaneous engineering, supply chain reengineering, performance measurement, and TPM
• Includes short, one and two page, cases
• There is a Further Reading section in each part and every case study contains a Questions section
• The book is supported by an Instructor's Manual

The author team

Robert Johnston

is Professor of Operations Management, Warwick Business School, University of Warwick

Stuart Chambers is Lecturer in Operations Management, Warwick Business School, University of Warwick

Christine Harland

is Professor of Supply Strategy, Centre for Research in Strategic Purchasing & Supply, School of Management, University of Bath

Alan Harrison

is Professor of Operations and Logistics and Director of Research, Cranfield Centre for Logistics & Transportation, Cranfield School of Management, Cranfield University

Nigel Slack

is Professor of Operations Strategy, Warwick Business School, University of Warwick