From the book reviews:

"Written at the level of an advanced undergraduate, practicing engineer, or an academic with no background in the area, the book provides considerable introductory material with numerous examples describing the basics of quality control and what is meant by service quality and reliability. ? This book would be well suited to self-study by anyone needing a basic but rigorous introduction to the principles of quality control and its applications." (IEEE Control Systems Magazine, October, 2013)

"Various methods and tools are described for improving and maintaining the quality and reliability of engineering structures and processes. The mathematical topics are arranged for engineers concerned with the practical implementation of quality control and tools for ensuring high reliability. ? For readers, also without a mathematical background, the book provides the principles and basic methods of quality control and reliability assurance, where many practical examples are given." (Kurt Marti, Zentralblatt MATH, Vol. 1252, 2012)