Suzanne Ferron works as a freelance consultant in Brighton, UK. She has a background in public health and health promotion and has worked on numerous hygiene improvement programmes in emergency and development contexts. She has worked as a health advisor with Oxfam for several years and now specializes in training. Joy Morgan has worked in the water, sanitation and hygiene sector since 1982 in the UK, Africa and Asia. Her most recent assignments have been on large development programmes; with UNICEF/Government of Bangladesh and with CARE with Government of Ethiopia. Joy is currently working as a freelance consultant based in Shetland, UK. Marion O'Reilly is a Health Team Coordinator in Oxfam's Humanitarian Department. She has many years' experience working in both emergency and development contexts and has a postgraduate degree in Health Promotion. She manages a team of advisers and field workers who support health promotion activities as part of Oxfam's emergency response programmes.